Lesson Policies

Private lesson policies

1. Sign up for 12 lessons (12 lessons= one session) and you can renew thereafter. For the first session of any activity, if teacher and group are not a good fit, we can try to change the teacher at any point during the session or refund money for not completed classes.

2. No refund for signed up 12 lessons if you renew/re-enroll.

3. We need 24 hour prior notice for cancellation, make up will be provided based on teachers availability ( either at the end of session or mutual common time between teacher and student).

4. If teacher or Zevopals, for any reason decide to not continue offering lessons at any point in the session, you will be refunded money for the not conducted lessons.

Group lesson policies

1. Sign up for 12 lessons (12 lessons= one session) and you can renew thereafter. For the first session of any activity, if teacher and group are not a good fit, we can try to change the teacher at any point during the session or refund money for not completed classes.

Since its a group setting, we will need to dissolve the group or reform it if some of group members approve teacher and some don’t.

2. No refund for the 12 signed up lessons if you re-enroll/renew

3. If the entire group agrees, class can be cancelled with 24 hour prior notice, make up will be provided based on teachers availability ( either at the end of session or mutual common time between teacher and student). Please make sure the group make up is completed within that semester.

In a group class, there is no makeup/ refund if a student from the group misses the lesson.
If a teacher misses a class, full refund or make up will be provided

4. If teacher or Zevopals, for any reason decide to not continue offering lessons at any point in the session, you will be refunded money for the not conducted lessons.